Privacy Policy

27th July 2026

 

 

Bluewater Home Watch is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Who We Are

 

Bluewater Home Watch provides professional property checks, keyholding and second home care services throughout Dartmouth, Stoke Fleming, Strete and surrounding villages.

 

Data Controller: Bluewater Home Watch

 

Email: hello@bluewaterhomewatch.co.uk

 

Telephone: 07351 204419

 

Website: www.bluewaterhomewatch.co.uk

 

 

Information We Collect

 

We may collect the following information:

 

• Name

• Postal address

• Email address

• Telephone number

• Property address

• Emergency contact details

• Information about your enquiry or booking

• Property access information where required to provide our services

• Photographs taken during scheduled property inspections

• Website usage information through cookies and analytics

 

How We Use Your Information

 

We use your information to:

 

• Respond to your enquiries

• Provide quotations

• Deliver our home watch and property care services

• Contact you regarding your property

• Send inspection reports and photographs

• Arrange appointments and contractor access

• Process invoices and payments

• Comply with our legal obligations

• Improve our website and services

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We will only use your information where we have a lawful basis to do so.

Sharing Your Information

 

We will never sell your personal information.

 

We may share information only where necessary with:

 

• Approved tradespeople instructed by you

• Professional advisers

• Our website, email and software providers

• Legal or regulatory authorities where required by law

 

All third-party providers are expected to handle your information securely.

 

 

 

How We Store Your Information

 

We take appropriate measures to protect your personal information from loss, misuse or unauthorised access.

 

Your information is stored securely and only retained for as long as necessary to provide our services and comply with legal obligations.

 

 

 

Inspection Photographs

 

As part of our service, we may take photographs of your property during inspections.

 

These photographs are used solely to document the condition of your property and provide updates to you. They will not be shared publicly without your permission.

 

 

 

Cookies

 

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

 

You can control or disable cookies through your browser settings.

 

 

 

Your Rights

 

Under UK data protection law, you have the right to:

 

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where appropriate

• Restrict or object to certain processing

• Request a copy of your data

• Withdraw consent where processing is based on consent

 

To exercise any of these rights, please contact us using the details above.

 

 

 

Contact Us

 

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

 

Bluewater Home Watch

 

Email: hello@bluewaterhomewatch.co.uk

 

Telephone: 07351 204419

 

 

 

Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.